If you’re a PNB account holder, updating and validating your mobile number is now easier with PNB’s Auto-Validation of Mobile Number process under the bank branch Alerts menu. Whether you want to add, modify, or re-register your mobile number, follow this simple guide to stay connected and receive real-time account updates.
Auto validation for Adding a New Mobile Number
If you add a new mobile number, ensure the Auto Validation Flag is selected as ‘Y’ in the bank branch Alerts menu. You will receive a welcome SMS on the new number. To validate, send an SMS in this format:MOBCHG <space> Y <space> Last 4-digit Account Number
Send this SMS to 9264092640 from the new mobile number. For example, if your account’s last 4 digits is 1234 then send an SMS like this
MOBCHG Y 1234 and send to 9264092640
Turnaround Time (TAT): The system takes approximately 3 hours to update alerts in the bank’s CBS.
Auto validation for Modifying Your Existing Mobile Number
If changing your mobile number, select ‘Y’ in the Auto Validation Flag. A welcome message will be sent to your new mobile number. A freezing alert message will also be sent to your old mobile number. To validate, send the SMS:MOBCHG <space> Y <space> Last 4-digit Account Number
to 9264092640 from your new number.
For example, if your account’s last 4 digits are 1234 then send an SMS like this
MOBCHG Y 1234 and send to 9264092640
TAT: Alerts will be updated in 5 hours. Important: If you respond to the message sent to your old number within 4 hours, your accounts will get frozen.
Re-Registering for Alerts
- If your alerts are disabled for any reason, you must re-register.
- Re-registration can only be done 5 hours after disabling alerts.
- Use the Modify sub-option in the Alerts menu to re-enable it.
What to Do if You Don’t Receive the Welcome Message
- If you don’t receive the welcome SMS, contact your PNB branch.
- Branch officials can use the RESEND option in the Alerts menu to trigger the SMS again.
Exceptions and Special Cases
- If there’s a need to register a single mobile number for more than 5 customer IDs, branches can use the Add Exception option.
- Verification of such exceptions will be handled by the ZC user of Circle Office only.
What is mobchg full form in pnb
In Punjab National Bank (PNB), “MOBCHG” stands for Mobile Change. It is a special SMS code used to update or validate your mobile number linked to your bank account. This helps you continue receiving important alerts like transaction messages and OTPs.
To update your mobile number, send an SMS in this format:
nginxCopyEditMOBCHG Y <last 4 digits of your account number>
Send this SMS from your new mobile number to 9264092640. For example, if your account number ends with 1234, send:
MOBCHG Y 1234
This process ensures your new number is registered and you receive all banking alerts.
Please comment if any queries.