PNB CSP Kiosk Outlet: Common Error and Solutions

PNB CSP Kiosk Outlet Common ERROR and Solutions

Understanding Common Errors and Resolving Them

If you are a PNB CSP Kiosk admin, you often face some error in your pnb CSP portal.

Some errors you know very well and you can solve them yourself.

But some errors were unknown by you and you became panic while working.

I have been a pnb CSP owner since 2016 and I know many errors and their solutions very well.

Here are some Common Error Codes and Their Solutions

PNB CSP Error Code 51

  • Issue: Insufficient balance in your account.
  • Solution: Ensure you have sufficient funds to complete the transaction.

PNB CSP Error Code 52

  • Issue: Aadhaar not mapped to the account or transaction not allowed.
  • Solution: Verify if your Aadhaar is correctly linked to the account. Check if the transaction type is permitted for your account.

PNB CSP Error Code 57

  • Issue: Transaction not allowed or limit exceeded.
  • Solution: Review your account’s transaction limits and ensure the transaction complies with them.

PNB CSP Error Code U3

  • Issue: Fingerprint mismatch with Aadhaar at UIDAI.
  • Solution: Ensure accurate fingerprint placement during authentication. If the issue persists, contact UIDAI for assistance.

PNB CSP Error Code 91 (Other Bank Transaction)

  • Issue: Transaction response not received from NPCI or Issuer Bank.
  • Solution: Retry the transaction after some time. If the problem persists for multiple customers, the BCA’s Base Branch should unfreeze the Pool A/C using the menu AFSMOFC.

PNB CSP Error Code UW

  • Issue: Transaction amount exceeds the limit.
  • Solution: Check the maximum transaction limit for your account and adjust the amount accordingly.

PNB CSP Error Code 08

  • Issue: Issuer server is unavailable.
  • Solution: Retry the transaction later when the server is operational.

PNB CSP Error Code 96

  • Issue: Transaction declined due to technical issues at NPCI.
  • Solution: Retry the transaction after some time.

PNB CSP Error Codes 952 and 953

  • Issue: Multiple OTPs generated.
  • Solution: Wait for 20 minutes before retrying the transaction.

PNB CSP Error Code KL

  • Issue: Transaction declined due to technical issues at NPCI.
  • Solution: Retry the transaction after some time.

PNB CSP Error Code 9999

  • Issue: Customer creation failed due to a FINNACLE system error.
  • Solution: Contact PNB customer support for assistance.

Additional Tips For PNB CSP

  • Double-check information: Ensure all details entered are correct, including account numbers, Aadhaar details, and amounts.
  • Network connectivity: A stable internet connection is essential for smooth transactions.
  • Kiosk maintenance: Report any technical issues with the kiosk to the bank for immediate resolution.

Understanding these common error codes and following the suggested solutions can enhance your experience using the PNB Kiosk Outlet.

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